Lifeline Queensland is calling for residents in Fernvale, Queensland, to volunteer as crisis supporters for its 24-hour phone and chat services. The organisation has updated its recruitment search on the Make A Difference platform to specifically include the local area in its latest intake for 2026.
This role is designed to be remote-friendly, which allows people living in regional communities to provide vital mental health support from their own homes. To participate, volunteers must be able to meet specific technical and privacy requirements to ensure that all conversations with people in distress remain secure and confidential.
Every new volunteer is required to finish a nationally recognised training program that prepares them to assist callers with empathy and professional care. According to the listing on SEEK Volunteer, this comprehensive training is a mandatory part of becoming a qualified crisis supporter.
Lifeline Queensland is operated by UnitingCare Queensland and relies on a large workforce of trained volunteers to maintain its 13 11 14 crisis line. By expanding recruitment to towns like Fernvale, the organisation aims to grow its team and ensure that help is always available for those in need across the state.
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