Residents in Emerald, Queensland, can now access a dedicated support line following recent heavy rainfall and flooding that impacted the region. The Community Recovery Hotline was activated on 10 March 2026 to help those affected find financial aid, emotional support, and other local resources.
The service is a joint effort between the Emerald Neighbourhood Centre and the Central Highlands Regional Council. It provides a single point of contact for anyone needing help with government assistance applications or counselling services after the storm.
This support follows a period of intense weather where an emergency alert was issued on Monday, 9 March 2026. During that time, people living near Policemans Creek at Rubyvale were told to leave their homes immediately due to fast-moving flash floods.
Local officials are still managing a coordinated response to the heavy rain, which has caused major flooding along the Mackenzie River north of Duaringa. The hotline is available 24 hours a day, seven days a week, by calling 1800 173 349.
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